Please be sure to include what version of the PTC product you are using so another community member knowledgeable about your version may be able to assist. tab at the top of the SetPoint Settings window. I suggest you to run hardware and devices troubleshooter and check. Start > Programs > Logitech > Mouse and Keyboard > Mouse and Keyboard Settings. You may also use "Start a topic" button to ask a new question. Method 1: Hardware and Devices Troubleshooter. If you would like to provide a reply and re-open this thread, please notify the moderator and reference the thread. This thread is inactive and closed by the PTC Community Management Team. I am stumped.ĭell T3500 with an Nvidida Quadro 2000 and 6GB of RAM. I have converted 5 people in the past month to Windows 7 computers with basically the exact same setup but he is the only one having this problem. I was also thinking maybe it was his Logitech mouse and the Setpoint drivers but I have another user in the office with a Logitech mouse and he is not having those problems either. Double-click the System32 folder to open it. At first I thought it was his 3D Connection (only one in the office to have one) so I uninstalled that but he had the same problem in the mornings. Follow these links to learn how you can customize your mouse using Logitech SetPoint mouse and keyboard software: NOTE: If you dont already have the software installed, you can download SetPoint. The issue, setpoint software has options to configure the mouse for certain functions and. If the My Mouse / My Keyboard tab is still missing: Right-click on the SetPoint icon in the system tray (at the bottom right of your screen) and select Exit. It only happens in the morning during the first couple of hours of work and not usually after that. Logitech SetPoint is supposed to enable your Logitech mouse to perform different functions depending on the program you’re in. I have a user who's ProE crashes every morning while he is modifying a dimensions on a part in sketcher. I am going to post it in the admin thread). Method 1: Re-install Microsoft Redistributable Package. Click Start > Control Panel > Hardware and Sound > Power Options > Change Plan Settings > Change Advanced Power Settings > USB Settings > USB Selective Suspend Setting. (I think I posted this in the wrong thread.